Engage

Most engagement programs measure sentiment. Ours change it.

We help you understand why your people are or aren't performing at their potential — and design practical, measurable interventions that change that.

Most organisations know when something isn't working with their people. The harder question is why… and what to actually do about it.

Carrera's talent management consulting work starts from a different premise: that meaningful, lasting change in how people perform and stay requires a genuine understanding of what's driving the current reality - not a program designed before the diagnosis is complete.

This work is led personally by Michael and Nicola – drawing on their experiences building and delivering talent management consulting solutions over the past two decades. Every engagement is custom-designed. None of it comes off a shelf.

This work suits HR leaders and CEOs who are past the point of running programs for the sake of it — and ready to invest in something that genuinely changes how people experience working in their business. If you're looking for a thinking partner who will push back, ask hard questions, and design something that actually sticks — let's talk.

How we work

If your people challenges feel complex or entrenched, that's usually a sign the conventional responses haven't worked. A conversation costs nothing and often surfaces something useful on its own.

Listening before we

recommend anything

Every engagement begins with a diagnostic phase. We talk to your leaders, your people, and look at your data — to understand what's actually happening beneath the surface. We don't arrive with a solution in mind. We arrive with good questions and the experience to know what the answers mean.

Designing an intervention that fits your context

Once we understand the real issue, we design a response that is specific to your business, your culture, and your people. This might be a talent strategy, an engagement program or a series of targeted interventions across teams. It will not be a template adapted from another client.

Delivering with your team, not above them

We work alongside your people leaders and HR function — building capability and ownership as we go, not creating dependency on an external consultant. The goal is always that the change outlasts the engagement.

Measuring what changes & what really matters

We define success in measurable terms before we start, and we track it honestly throughout. Retention rates, engagement scores, performance indicators, leadership effectiveness — the metrics that matter to your business, not ours.

Michael Floyd was exceptional from the start. His method of facilitation opened a very positive atmosphere hence the candid communication that followed. I was equally pleased with his follow up after we had implemented the changes.

Culture Workshop Participant