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A New Era for Carrera
After a lot of reflection, we realised our brand and the way we were communicating what we do was not truly reflective of the way we work, our experience and expertise and mostly importantly the value we can bring to your business. Today we're launching a refreshed brand and a sharper articulation of what Carrera does and why it's different. The website is updated. The visual identity is new. And the way we describe our work — across executive recruitment, talent management,

Michael Floyd
Apr 151 min read


The Leadership Team That Agrees on Everything Has a Problem
There's a particular kind of leadership meeting that looks, on the surface, like exactly what a healthy team should look like. Everyone's on time, the discussion is orderly, the decision gets made without raised voices, and everybody leaves the room saying the same thing. Watch what happens after the meeting, though, and a different picture sometimes emerges. A quiet comment in the corridor. A message between two people that night. A concern that existed the whole time but ne

Michael Floyd
18 minutes ago2 min read


The Diagnostic Most Businesses Skip Before Setting Next Year's Plan
Most businesses set next year's plan the same way, whether or not they'd admit it: leadership gets in a room, talks through what felt hard this year, and allocates next year's budget against a mix of instinct, memory and whoever argued their case most persuasively. It's not a bad process. It's just an incomplete one, because it leaves out the people actually doing the work. Over the past few months, we've run a pulse diagnostic with a number of clients specifically to fill t

Nicola Floyd
7 days ago2 min read


The Real Cost of Waiting Another Month to Hire
Every October, a similar conversation takes place with clients who've been meaning to fill a senior role for months. The role's been sitting there, the team's been absorbing the gap, and the plan has always been to get to it ‘once things settle down.’ By the time October arrives, the maths on that plan has usually stopped working. The average Australian hiring process — from writing the job description to a candidate accepting an offer — is around five weeks, with close to a

Michael Floyd
Oct 72 min read


Hiring Before the Christmas Shutdown: What Actually Matters
Every year, the same pattern plays out in businesses with a Christmas trading peak or an end-of-year shutdown: a senior role sits open through September and October while everyone tells themselves there's still time, then suddenly it's mid-November, the shutdown's two weeks away, and the choice becomes rushing a hire or carrying the gap into the new year. Neither's good. A rushed hire under time pressure is exactly the kind of decision that leads to a mis-hire — and the cost

Michael Floyd
Sep 232 min read


The Development Conversation Most Leaders Have Once and Never Follow Up On
It's a familiar moment in a lot of businesses: A leader pulls a promising team member aside, tells them warmly they're valued, that they're ‘one to watch,’ maybe even hints at a bigger role down the track. It's a genuinely well-meant conversation. And in most cases, it's also the last structured thing that happens about that person's development for another twelve months. Being told you're valued feels good. It isn't the same as being developed. Development needs a specificit

Nicola Floyd
Sep 162 min read


R U OK? Day Is a Prompt, Not a Strategy
Thursday marks R U OK? Day — Australia's day of action, built around one simple, direct question that keeps proving it matters more than people expect. Research from the organisation itself shows most people asked ‘are you okay’ report feeling grateful, cared about and supported, regardless of how the conversation actually went. The question does real work on its own. For workplaces, though, there's a risk in treating the day as the whole plan rather than a prompt for one. A

Nicola Floyd
Sep 92 min read


Spring Is the Real Checkpoint — Not December
December gets treated as the checkpoint for the year in most businesses I deal with — the month everyone reviews what happened, sets intentions for January, and hopes next year goes better than this one did. By the time December arrives, though, there's almost no runway left to change anything about the current year. The review happens after the outcome's already locked in. I think September is the more useful checkpoint. I just don't see many leaders treat it that way. At th

Michael Floyd
Sep 22 min read


Hiring in a Tight Market: Why Quality Matters More Than Ever
Hiring activity across Australia cooled in the first half of 2026, and it's tempting to read that as a signal that the hard years of talent scarcity are behind us. I'd be cautious about that conclusion, particularly in FMCG, consumer goods and manufacturing, where the underlying skills pressure looks structural rather than cyclical - tied to an ageing workforce and a thinning pipeline of people, not to a temporary spike in demand. What that means in practice: the shortage has

Nicola Floyd
Aug 262 min read


Australia's Engagement Numbers Look Good. Here's the Warning Sign Underneath Them.
On paper, Australian workplace engagement had a good year. While global engagement reportedly slipped, Australian engagement is said to have risen - a really encouraging result, and a positive sign after a year of real organisational disruption for a lot of businesses. But headline numbers like this can hide as much as they reveal, and two findings sitting underneath the positive top-line result are worth every leader's attention. The first is a leadership style gap. Recent r

Nicola Floyd
Aug 192 min read


Succession Isn't an Exit Document — It's a Leadership Development Strategy
Ask most business owners about succession planning and you'll get a version of the same response: “I know I need to think about it, but not yet.” It's an understandable reaction, because the word itself points backwards to an ending... a sale, a retirement, an exit. Recent research suggests a striking number of Australian business owners are approaching exactly that point without a plan in place: a meaningful share of Baby Boomer owners intend to exit within the next five ye

Michael Floyd
Aug 132 min read


The Cost of Freezing People Decisions When Conditions Get Tight
Every downturn produces the same instinct in business leaders: stop, wait, reassess. It's a reasonable response to uncertainty... and this year has given Australian business owners plenty of reasons to feel it. Confidence readings have swung sharply, cost pressures haven't eased as much as hoped, and new compliance obligations have added complexity at exactly the wrong moment. The problem isn't caution itself. It's what caution tends to freeze first. In my experience, senior

Michael Floyd
Aug 102 min read


The leadership capability gap
A client called me not long after promoting her best salesperson into a sales manager role. Six months in, the whole team’s numbers were slipping – not because the new manager lacked ability, but because leading a team turned out to be a completely different job to the one she’d been promoted for, and no one had taught her the difference. It’s one of the most common patterns I see, and the data backs up why it feels so widespread right now. Recent Gartner research found the m

Nicola Floyd
Jul 152 min read


The market is turning again – don’t get caught flat-footed
A client held off on a senior hire earlier this year, wanting to wait for ‘more certainty’ before committing. Three months later, a competitor had appointed the exact candidate he’d been considering. The market hadn’t crashed. It had simply moved, while he was still waiting for a clearer signal that never came. That’s the pattern I’m seeing across the market right now. Hiring intent has eased this year – recruitment plans have dropped from around seven in ten organisations to

Michael Floyd
Jul 82 min read


Psychological safety just became a legal obligation. Here’s where it actually starts.
A client told me recently that a serious problem had been slowly building in her business for weeks before anyone raised it. ‘Everyone knew,’ she said. ‘Nobody said anything.’ It rarely comes down to a lack of capable people. It comes down to whether people felt safe enough to speak. That question isn’t just a culture issue anymore. Psychological health is now formally regulated as a workplace safety matter, and the shift is essentially complete nationally: Victoria’s own reg

Nicola Floyd
Jul 12 min read


Onboarding that drives early engagement and retention.
The onboarding experience is the most undervalued retention tool in your business. Not the paperwork. Not the induction checklist. The experience of whether a new person genuinely feels set up to succeed in the first 90 days. I've seen organisations put so much time and effort into recruitment only to lose the person within 12 months because the onboarding was unstructured and ad hoc at best. Here's what it usually looks like when it goes wrong: The new starter is welcomed wi

Nicola Floyd
May 12 min read


A Culture of Growth Mindset
Though not new, the concept of Growth Mindset and its significance in the workplace is growing, with organisations embracing it seeing unexpected impacts and unprecedented results. Recent research on growth mindset in the workplace in Australia emphasises its role in enhancing employee performance, resilience, and overall job satisfaction. Studies indicate that fostering a growth mindset can lead to better teamwork and innovation, as individuals feel more empowered to take

Nicola Floyd
Apr 152 min read


Behavioral Profiling in the Recruitment Process
Recruiting the right talent is crucial for any organisation's success. After all, a company is only as strong as the people it employs. Traditional recruitment methods often rely on resumes, interviews, and references, which can be limited in their ability to predict a candidate's potential for success in a specific role. This is where behavioral profiling comes in. Here, we'll explore why people should use behavioral profiling during the onboarding process and the benefits i

Nicola Floyd
Apr 153 min read
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